How to use informational interviews to boost your career

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When you’re a student or recent graduate, figuring out the right career path can feel overwhelming. One of the most effective strategies to gain clarity and confidence is conducting informational interviews. These are conversations with professionals who work in industries, roles, or companies that interest you. Unlike a job interview, the purpose isn’t to secure a position—it’s to learn, ask questions, and build connections.

Let’s explore how informational interviews can help you stand out, grow your network, and shape your professional journey.

What is an informational interview?

An informational interview is a meeting you arrange with someone whose career path, expertise, or workplace you admire. The goal is not to ask for a job, but to gather insights into their role, industry trends, and the skills needed to succeed.

For example, if you’re interested in marketing, you might reach out to a social media strategist to learn about their day-to-day work and how they broke into the field. These conversations provide insider perspectives you won’t always find in textbooks or online research.

Why informational interviews matter

Informational interviews offer unique benefits that can give you an edge as you start your career:

  • Clarity on career choices: Hearing first-hand accounts from professionals helps you understand whether a role or industry aligns with your interests.
  • Networking opportunities: Building genuine relationships may open doors later on when opportunities arise.
  • Skill insights: You’ll discover what employers are really looking for in candidates, helping you tailor your studies and experiences.
  • Confidence building: Practising professional conversations sharpens your communication and interpersonal skills, which will pay off in future interviews.

Why informational interviews are valuable

  • Firsthand industry insights: Textbooks and lectures provide theoretical knowledge, but informational interviews give you unfiltered, real-world perspectives. You’ll learn about industry trends, challenges, and skills employers are currently seeking.
  • Clarity on career paths: Speaking with professionals helps you discover different roles within an industry and identify which ones align with your interests, strengths, and values.
  • Networking opportunities: Most jobs are filled through referrals or networking. By establishing relationships early, you’re creating potential pathways to future opportunities.
  • Confidence building: These conversations help you practice professional communication, ask intelligent questions, and refine how you present yourself.

How to set up an informational interview

Approach and schedule an interview

Reaching out can feel intimidating at first, but most professionals are open to sharing their experiences with students. Here’s how to get started:

  • Identify potential contacts: Use LinkedIn, alumni networks, or even professors’ connections to find professionals in your area of interest.
  • Send a polite message: Introduce yourself briefly, explain why you’re interested in their career path, and request a short meeting—15 to 20 minutes is often enough.
  • Be flexible: Offer a few options for times and formats (in-person, phone, or video call). Respecting their schedule shows professionalism.

Preparing for the conversation

Preparation is the key to a meaningful informational interview. Before the meeting:

  • Research their background: Read their LinkedIn profile and, if possible, recent projects or articles they’ve worked on.
  • Prepare thoughtful questions: Focus on open-ended questions such as:
     
    • What do you enjoy most about your role?
    • What skills are most valuable in your field?
    • How did you get your first job after graduation?
       
  • Set your goals: Know what you hope to learn, whether it’s understanding an industry better, exploring graduate school options, or identifying skills to develop.

Making a great impression

Even though it’s not a job interview, professionalism is still essential. Here are a few tips:

  • Dress appropriately: If it’s an in-person or video meeting, aim for business casual.
  • Be punctual: Arrive on time or log in a few minutes early.
  • Listen actively: Show genuine curiosity and avoid interrupting. Take notes if it helps.
  • Respect their time: Keep the meeting within the agreed timeframe unless they suggest otherwise.

Following up after the interview

The follow-up is just as important as the conversation itself. Always send a thank-you message within 24 hours, expressing gratitude for their time and sharing one or two key insights you gained. This shows appreciation and helps you stay memorable.

Later, you can stay connected by occasionally sharing updates on your progress or commenting on their professional achievements. This turns a single meeting into an ongoing relationship.

Turning insights into action

The real value of an informational interview lies in how you apply what you’ve learned. If a professional mentions the importance of coding skills in their field, consider enrolling in a workshop or online course. If they recommend joining industry associations, take that step to expand your network further.

By putting their advice into practice, you show initiative and readiness to grow—a trait employers value highly.

How informational interviews boost your career long-term

  • Provide career direction: You’ll discover career paths you may not have considered.
  • Skill development: Professionals often share which skills are most in demand, helping you plan your learning journey.
  • Stronger network: Each informational interview expands your circle of contacts, increasing the likelihood of future opportunities.
  • Better job interviews: The insights you gain help you speak confidently and knowledgeably during actual job interviews.

Final reflection

Building your career is about connecting with people, asking questions, and exploring opportunities. Informational interviews are a powerful tool to help you do just that. By preparing thoughtfully, making a strong impression, and applying the insights you gain, you’ll be ahead of the curve when it comes to shaping your professional future.

Living in a student-friendly community like West Village Suites gives you the perfect environment to focus on your personal and career growth. With fully furnished off-campus housing near McMaster University, modern amenities, collaborative spaces, and supportive surroundings, you’ll be ready to take on every opportunity—including your next informational interview